We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has a very high cost performance and i'm very satisfied.
I love the headphones so much! The bluetooth connection is super fast and stable, with clear sound quality and rich bass
This pair of headphones is really good. The sound quality is excellent and they are very lightweight
The sound quality is excellent and the appearance is particularly good-looking.
The sound quality of the headphones is excellent. Even after wearing them for a long time, your ears don't hurt and they have strong battery life
Perfect
I can't try it yet because it will be a gift, but nice.
The headphones have been received and they work very well! The sound quality is extremely excellent! The noise reduction function is very useful
They are the same as in the photo and they sound very good.
The sound quality of the headphones is just amazing and they are worth buying
Perfect
The connection is convenient and simple, the sound quality is good, and the details are very rich when listening to music. The call quality is clear and free from any noise interference. The bluetooth connection is particularly stable.
The sound quality of the headphones is excellent and they are worth buying. I'm very satisfied with the purchase
The headphones are very comfortable to wear and i'm very satisfied with my purchase
This pair of headphones is really beautiful! Exquisitely designed with clear sound quality
This pair of headphones is of quite good quality. They are very stable when worn and won't fall off
This product is just amazing! Both the quality and performance exceeded my expectations. It's very convenient to use and the price is also very reasonable. I highly recommend it to friends who have the same needs!
Bluetooth headphones have clear sound quality and are also convenient to charge
Comfortable to wear. It has a very high cost performance and is highly recommended to everyone!
A very satisfying shopping experience, with good value for money
The sound quality of this pair of headphones is really amazing! The treble is clear and bright, and it is very comfortable to wear and not easy to fall off
The sound quality is clear and bright, no sensation when worn, and it is not easy to fall off even during exercise